1. Who We Are

Cowboy Coffee is a small-batch coffee shop and online retailer located in Boulevard, California. We operate a physical café and an online store where customers can order premium coffee beans for delivery. References to “we,” “us,” or “our” in this policy refer to Cowboy Coffee.

2. Information We Collect

We collect information from you in a few different ways:

• Information you provide directly — When you place an online order, create an account, sign up for our newsletter, or contact us, you may provide your name, email address, mailing address, phone number, and payment information.
• Order and transaction data — Details about the products you purchase, order history, and shipping preferences.
• Automatically collected data — When you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
• In-store interactions — If you join our loyalty program or pay with a card at our café, we may collect your name and contact information.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your online coffee bean orders and in-store purchases
• Send order confirmations, shipping updates, and receipts
• Respond to your questions, comments, or customer service requests
• Send promotional emails or newsletters if you have opted in (you may unsubscribe at any time)
• Improve our website, products, and customer experience
• Prevent fraud and maintain the security of our systems
• Comply with applicable legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to help the site function properly, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our online store.

We may use third-party analytics tools (such as Google Analytics) to help us understand site traffic and usage patterns. These services collect anonymous data and are governed by their own privacy policies.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Service providers — Trusted vendors who assist us with payment processing, order fulfillment, shipping, and email communications. They are contractually obligated to protect your data.
• Legal requirements — If required by law, court order, or governmental authority.
• Business transfers — In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

6. Payment Security

All online payments are processed through secure, PCI-compliant third-party payment processors. Cowboy Coffee does not store your full credit card number on our servers. Transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, processing transactions, and complying with legal obligations. You may request deletion of your account data at any time (see Your Rights below).

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you.
• Correction — Ask us to update or correct inaccurate information.
• Deletion — Request that we delete your personal data, subject to certain legal exceptions.
• Opt-out of marketing — Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any email or contacting us directly.
• Do Not Sell — We do not sell your personal information. California residents may exercise rights under the California Consumer Privacy Act (CCPA) by contacting us.

To exercise any of these rights, please contact us using the information in the section below.

9. California Privacy Rights (CCPA)

As a California-based business, we are committed to honoring your rights under the California Consumer Privacy Act. California residents have the right to know what personal information is collected about them, to request deletion of that information, and to opt out of the sale of personal information. We do not sell personal information. To make a request, please contact us at the address below.

10. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites (for example, social media platforms or shipping carriers). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.